1. Overview
At Slyds Services Private Limited, we strive to provide the highest quality of services to our customers. If you are not entirely satisfied with our service, we’re here to help. This refund policy outlines the conditions under which refunds are provided and the process to request a refund.
2. Eligibility for Refunds
You may be eligible for a refund under the following conditions:
The service was not delivered as described or was not provided within the agreed-upon timeframe.
A technical issue on our part prevented you from using the service.
You have contacted our support team within 5 days of the service delivery date.
3. Non-Refundable Services
The following services are non-refundable:
Services that have been fully rendered and approved by the client.
Any service provided as a free trial or promotional offer.
Consultation fees once the consultation has been provided.
4. Refund Process
To request a refund, please follow these steps:
Contact our customer support team at
[email protected] within 5 days of the service delivery date.
Provide your order number, the reason for the refund request, and any supporting documentation (e.g., screenshots, error messages).
Our team will review your request and respond within 7 business days.
5. Approval of Refunds
Once your refund request is approved:
You will receive a confirmation email.
The refund will be processed using the original method of payment.
Please allow 10-20 business days for the refund to reflect in your account.
6. Contact Us
If you have any questions about our refund policy, please contact us:
Email:
[email protected]
Phone: +91 89298 80165
Address: 4th floor, Axis One 4, above MG showroom, 4th Phase, Site No 14 Dollar Layout 15th Cross, 100 Feet Ring Rd, J. P. Nagar, Bengaluru, Karnataka 560078
7. Changes to the Refund Policy
Slyds Services Private Limited reserves the right to amend this refund policy at any time. Changes will be posted on our website, and the date of the latest revision will be indicated.